Shipping policy

Shipping Policy

At Tawakkal Cloth House, we strive to deliver your orders safely and on time across Pakistan. Please review our shipping policy below.

Order Processing

  • Orders are processed within 1 business day after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

Estimated Delivery Time

Sindh

📍 2–3 Working Days

Other Provinces (Punjab, Khyber Pakhtunkhwa, Balochistan, Islamabad, AJK & Gilgit-Baltistan)

📍 5–7 Working Days

Delivery times are estimates and may vary depending on your location and courier operations.

Shipping Delays

While we always aim to deliver your order within the estimated timeframe, deliveries may occasionally be delayed due to:

  • Public holidays

  • Religious or national events

  • Adverse weather conditions

  • Courier service operational issues

  • Unexpected circumstances beyond our control

We appreciate your patience and understanding in such situations.

Order Tracking

Once your order has been dispatched, you will receive:

  • A Tracking ID

  • Courier Company Name

  • Tracking Link (where available)

Using your Tracking ID, you can easily monitor your parcel's delivery status directly through the courier's tracking system.

Delivery Attempts

Please ensure that the provided shipping address and contact number are accurate. If the courier is unable to deliver due to incorrect information or the recipient's unavailability, additional delivery charges may apply for re-dispatch.

Shipping Charges

Shipping charges (if applicable) will be displayed during checkout before you complete your order.

Order Inspection

We recommend inspecting your parcel immediately upon delivery. If you receive a damaged, incorrect, or incomplete order, please contact us within 24 hours through WhatsApp, Email, Facebook Messenger, or Instagram with your order number and clear photos of the issue.

Need Assistance?

If you have any questions regarding shipping or your order status, our customer support team is always ready to assist you.

Tawakkal Cloth House is committed to providing a reliable, secure, and hassle-free delivery experience for every customer across Pakistan.